News

Atos contemplates fire sale as break-up plan falters

IT services company Atos considers selling its IT security activities to settle debts, and warns deal to sell its legacy managed infrastructure services business may fall through.

By Peter Sayer

Jan 3, 2024 7 mins

CIO Managed IT Services Technology Industry

The biggest enterprise technology M&A deals of 2023

Cisco’s $28 billion offer for enterprise cloud protection company Splunk was the biggest enterprise software deal of 2023, while the previous year’s biggest, Broadcom’s $69 billion acquisition of VMware, secured regulatory approval

By Peter Sayer

Jan 1, 2024 23 mins

Mergers and Acquisitions Technology Industry

IBM to buy StreamSets and webMethods from Software AG for $2.3B

The move highlights the need for effective application and data integration as digital transformation accelerates.

By Sascha Brodsky

Dec 18, 2023 4 mins

Cloud Computing Enterprise Applications Mergers and Acquisitions

Salesforce Data Cloud updates aim to ease data analysis, AI app development

Salesforce adds Einstein Copilot Search, vector database to its Data Cloud, to help enterprises take advantage of unstructured data for analysis, and build AI-based applications.

By Anirban Ghoshal

Dec 14, 2023 3 mins

Business Intelligence and Analytics Software CRM Systems Databases

Certinia uses AI to accelerate finance functions for service companies

Generative AI functionality to help with “expertise mining” is also in the works.

By Peter Sayer

Dec 13, 2023 4 mins

CIO Financial Services Industry Generative AI

Oracle expands cloud footprint with a second region in Chile

The second Chile region will be in the Valparaíso Region alongside the existing region in Santiago.

By Anirban Ghoshal

Dec 12, 2023 2 mins

Cloud Computing

Concerns remain even as the EU reaches a landmark deal to govern AI

Experts believe the new regulation would add a significant compliance burden on businesses as some argue it could even stifle the growth of the rapidly developing technology.

By Gagandeep Kaur

Dec 11, 2023 7 mins

Artificial Intelligence Regulation

SAP faces breakdown in trust over innovation plans

The company’s plan to offer future innovations in S/4HANA only to subscribers of its Rise with SAP offering is alienating customers, user conference hears.

By Peter Sayer

Dec 5, 2023 5 mins

Cloud Management Innovation SAP

ServiceNow adds gen AI to more workflows, including chatbot creation

Now Assist, the company’s sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots.

By Peter Sayer

Nov 16, 2023 5 mins

Generative AI ITSM ServiceNow

Microsoft Ignite 2023: 11 takeaways for CIOs

Copilots take over as Microsoft embraces generative AI at its annual developer conference.

By Peter Sayer

Nov 15, 2023 8 mins

Enterprise Applications Generative AI Microsoft

Salesforce Automotive Cloud adds Einstein Studio, Fleet Management

CRM provider Salesforce is adding a host of features to its Automotive Cloud, including Automotive Loan, Lease Console, and connected car capabilities.

By Anirban Ghoshal

Nov 7, 2023 3 mins

Automotive Industry CRM Systems Cloud Computing

Is your data strategy ready for gen AI? LOB leaders may disagree

Analytics and IT decision-makers are feeling the pressure to implement unified data strategy and better data management to support generative AI efforts, research by Salesforce reveals.

By Thor Olavsrud

Nov 2, 2023 7 mins

Data Governance Data Management Generative AI

SAP unveils tools to help enterprises build their own gen AI appslow-code applications

SAP Build Code suite combines new and existing developer tools, while a foundational AI model trained on anonymized customer data will be available to help automate tasks.

By Peter Sayer

Nov 2, 2023 6 mins

Data Architecture Generative AI SAP

AI Safety Summit: What to expect as global leaders eye AI regulation

The UK government has grand ambitions for the event this week, but its place among other similar summits and the absence of key heads of state may undo the main focus of addressing urgent AI risks.

By Peter Sayer

Oct 30, 2023 9 mins

Generative AI Government Regulation

AWS revenue growth stabilizes with a boost from generative AI-led services

Competitors, however, are catching up fast with twice the revenue growth rate as AWS tries to defend its position as the largest public cloud provider.

By Anirban Ghoshal

Oct 27, 2023 3 mins

Amazon Web Services Generative AI

IBM bets on generative AI to escape economic headwinds

IBM’s third-quarter earnings were boosted by enterprises’ interest in generative AI, which drove up its software and consulting revenue.

By Anirban Ghoshal

Oct 26, 2023 4 mins

Generative AI IBM

NetSuite adds generative AI to its entire ERP suite

Along with new AI-powered capabilities, the ERP provider is adding new enterprise performance management tools and features to its suite.

By Anirban Ghoshal

Oct 17, 2023 6 mins

Generative AI NetSuite

IT services company Atos runs into headwinds with plan for IBM-style split

Atos is selling its legacy managed infrastructure services business to an investment fund and rebranding as Eviden.

By Peter Sayer

Oct 16, 2023 6 mins

Technology Industry

SAP’s new generative AI pricing: Neither transparent nor explainable yet

The ERP vendor is adding a new pricing tier to its Rise with SAP offering with an opaque mix of bundled and usage-based pricing for generative AI functionality.

By Peter Sayer

Oct 12, 2023 5 mins

ERP Systems Generative AI SAP

Microsoft receives $29B IRS tax notices for decade-old transactions

The company, in a regulatory filing, said it is in the process of negotiating with the US Internal Revenue Service. The notices correspond to tax years 2004 to 2013.

By Anirban Ghoshal

Oct 12, 2023 3 mins

Microsoft

SAP offers faster updates, longer maintenance for S/4HANA in private clouds

SAP is offering free migration consultations, more frequent feature releases and two years’ additional maintenance to entice customers to update to S/4HANA Cloud private edition and, ultimately, adopt Rise with SAP.

By Peter Sayer

Oct 11, 2023 5 mins

ERP Systems Private Cloud SAP

Skilled IT pay defined by volatility, security, and AI

Foote Partners’ Q3 report on IT skills pay trends show AI and security skills were in high demand, and the value of cash-pay premiums was more volatile but their average value across a broad range of IT skills and certifications was slightly do

By Peter Sayer

Oct 4, 2023 6 mins

Certifications IT Skills Technology Industry

Oracle bolsters distributed cloud, AI strategy with new Mexico cloud region

The second cloud region in Monterrey, providing over 100 OCI services, is part of Oracle's plan to compete with AWS, Google and Microsoft, and cash in on enterprise interest in generative AI.

By Anirban Ghoshal

Sep 26, 2023 3 mins

Cloud Architecture Cloud Computing Generative AI

SAP prepares to add Joule generative AI copilot across its apps

Like Salesforce and ServiceNow, SAP is promising to embed an AI copilot throughout its applications, but planning a more gradual roll-out than some competitors.

By Peter Sayer

Sep 26, 2023 5 mins

CIO Generative AI SAP

ServiceNow boasts industry-first gen AI general availability with Vancouver release of Now

Most major software vendors say they will incorporate generative AI in their applications; ServiceNow claims it will be the first to deliver the code.

By Peter Sayer

Sep 20, 2023 6 mins

CIO Software Providers Zero Trust

Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

At CloudWorld, the company said it is planning to add over 50-plus generative AI use cases across its Fusion Cloud suites in the next six months.

By Anirban Ghoshal

Sep 19, 2023 6 mins

ERP Systems Generative AI Oracle

Oracle updates Fusion Cloud suites to aid healthcare firms

The new updates include changes to different applications within Oracle's ERP, HCM, EPM, and SCM Fusion Clouds.

By Anirban Ghoshal

Sep 18, 2023 4 mins

Enterprise Applications Oracle

Salesforce to hire 3,300 staffers as it eyes generative AI opportunity

The bulk of the new hires are expected to help innovate and boost sales of the company’s popular products, such as the Salesforce Data Cloud.

By Anirban Ghoshal

Sep 15, 2023 3 mins

Hiring Technology Industry

Microsoft, Oracle deliver direct access to Oracle database services on Azure

The hyperscalers are joining forces to help customers fully migrate to the cloud — and place their data closer to Microsoft services to facilitate cloud-native development and AI experimentation.

By Thor Olavsrud

Sep 14, 2023 4 mins

Cloud Computing Microsoft Azure Oracle Database

Salesforce plans generative AI boost for ESG reporting with Net Zero Cloud

By adding its Einstein generative AI capabilities to Net Zero Cloud, Salesforce hopes to help enterprises get ahead of new sustainability reporting rules.

By Peter Sayer

Sep 13, 2023 5 mins

Artificial Intelligence Cloud Management IT Governance

Salesforce readies Einstein Copilot to unleash generative AI across its offerings

The company announced at Dreamforce that it has rebuilt its Data Cloud to support generative AI, and will begin rolling out the omnipresent chatbot to some customers by year-end.

By Peter Sayer

Sep 12, 2023 6 mins

Artificial Intelligence Generative AI Technology Industry

Oracle expects data-hungry generative AI to drive revenue growth

The company said it expects cloud revenue to grow 29% to 31% in the second quarter of 2024, even as the overall business grows in single digits.

By Anirban Ghoshal

Sep 12, 2023 3 mins

Generative AI Oracle

SAP to buy LeanIX to advance process optimization with AI

SAP hopes the acquisition will help it accelerate its customers’ move to more modern ERP systems in the cloud.

By Peter Sayer

Sep 7, 2023 4 mins

Data Center Management Generative AI SAP

Price shock: IBM to increase cloud costs by up to 26% in 2024Salesforce hiking prices

The new price rise, which will be effective from January 2024, will affect IaaS and PaaS services, the company said.

By Anirban Ghoshal

Sep 6, 2023 2 mins

Cloud Computing IBM

SAP poaches Microsoft exec as its new global head of AI

SAP’s new global head of AI, Walter Sun, previously worked on Microsoft’s Dynamics 365 Copilot.

By Peter Sayer

Sep 1, 2023 4 mins

Enterprise Applications SAP

How Nvidia became a trillion-dollar company

Nvidia’s chips have evolved beyond their video game niche to power enterprise AI models, the industrial metaverse, and self-driving cars. Now the company seeks to seize the generative AI opportunity in the cloud.

By Peter Sayer

Sep 1, 2023 10 mins

C Language Cryptocurrency Nvidia

IFS acquires Falkonry to offer AI-based enterprise asset management services

Falkonry offers a time series-based data analytics suite to help enterprises manage and maintain manufacturing equipment.

By Anirban Ghoshal

Aug 31, 2023 2 mins

Asset Management Software Enterprise Applications Mergers and Acquisitions

Google opens second cloud region in Germany

The investment is part of Google’s plan to invest $1.08 billion in Germany’s digital infrastructure and clean energy by 2030.

By Anirban Ghoshal

Aug 23, 2023 3 mins

Cloud Computing Data Center Google

Oracle adds compute services to its Cloud@Customer offering

The hardware, according to the company, will come at an approximate cost of $10,000. The infrastructure will be managed and operated by Oracle.

By Anirban Ghoshal

Aug 9, 2023 4 mins

Cloud Computing Oracle

Nvidia unveils Workbench for managing AI workloads, updates Omniverse

Chip maker Nvidia is using software to position itself at the center of two model-making markets: AI and 3D.

By Peter Sayer

Aug 8, 2023 4 mins

CIO Cloud Management Generative AI

IDC: Pace of enterprise applications sales will increase next year

Forecasts show that enterprise applications sales will grow at 9.6% annually, reaching $483 billion in 2027.

By Peter Sayer

Aug 7, 2023 5 mins

CIO Cloud Management Software Deployment

AWS hopes for a savior in AI as revenue growth continues to slow

Top company executives believe that the enterprise shift toward AI workloads is critical to getting back on the high growth trajectory.

By Anirban Ghoshal

Aug 4, 2023 3 mins

Amazon Web Services Cloud Computing

NASA, IBM team up to build LLM that can help fight climate change

The model, which was developed on IBM’s watsonx.ai platform, will be openly available on Hugging Face, the company said.

By Anirban Ghoshal

Aug 3, 2023 2 mins

Artificial Intelligence Deep Learning

Salesforce launches Starter to ward off competition in the SMB segment

Starter combines Salesforce’s key offerings across its sales, marketing, and service portfolios into one suite with a simplified user interface on the back of its Data Cloud.

By Anirban Ghoshal

Aug 2, 2023 4 mins

CRM Systems Salesforce.com

Enterprises enthusiastic about generative AI, Foundry survey shows

There are tensions between IT and line-of-business leaders about the risks of moving too fast or losing control of data, however.

By Peter Sayer

Aug 2, 2023 6 mins

Artificial Intelligence Generative AI Innovation

Hyperscalers in crosshairs for anti-competitive pricing and lock-in

UK industry regulators see the market for public cloud infrastructure services as too concentrated, but AWS, Microsoft, and Google say it’s operating competitively.

By Peter Sayer

Aug 1, 2023 11 mins

Google Cloud Functions Microsoft Azure Regulation

Generative AI usage gains traction among enterprises: McKinsey

Although it is still early days for the technology, the McKinsey report showed its adoption is picking up across industry sectors.

By Anirban Ghoshal

Aug 1, 2023 2 mins

Artificial Intelligence Enterprise Applications Generative AI

SAP raises on-prem support costs again to drive cloud adoption

For the second year in a row, SAP is raising on-premises support costs. This time, however, it’s cutting innovation too.

By Peter Sayer

Jul 27, 2023 4 mins

CIO Pricing SAP

ServiceNow adds new features to its Now Assist generative AI assistant

Alongside the new features, the company announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD, beginning in September with the Vancouver platform release.

By Anirban Ghoshal

Jul 26, 2023 3 mins

Artificial Intelligence Generative AI ServiceNow

Alphabet bets on generative AI as cloud boosts Q2 revenue

The company intends to incorporate more generative AI capabilities across products and offerings, such as Search, Google Cloud services, and Google Ads.

By Anirban Ghoshal

Jul 26, 2023 2 mins

Cloud Computing Google