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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

Latest from today

Opinion
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Are you ready for the era of AI-powered, self-service IT?

AI makes it easier than ever for employees to do tech-heavy work on their own — but companies still need guardrails to stay safe.

By Eamonn O'Neill
6 mins
Artificial IntelligenceIT SkillsStaff Management
Feature
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In order to last, should CIOs adopt AI-first?

By Maria Korolov
10 mins
BudgetingCIOICT Partners
News
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OpenAI looks to tie purchasing in with AI searches

By Maxwell Cooter
5 mins
Artificial IntelligenceGenerative AIShopping
News

ServiceNow’s AI Experience is an agentic AI UI for the Now Platform

By Lynn Greiner
6 mins
CRM SystemsGenerative AIServiceNow
Opinion

What are you doing with all those AI productivity gains?

By Jan Burian
5 mins
Generative AIIT Training Staff Management
Opinion

The broken economics of AI require a full-stack fix

By Moshe Tanach
6 mins
BudgetBudgetingGenerative AI
Opinion

Taming AI agents: The autonomous workforce of 2026

By Ilia Badeev
9 mins
Artificial IntelligenceChatbotsIT Leadership
Feature

What world-class IT looks like in the gen AI era

By Isaac Sacolick
10 mins
Business IT AlignmentGenerative AIIT Skills
Opinion

Increasing digital footprints demand improved reporting tools

By Martin De Saulles
5 mins
CIOComplianceGenerative AI

Articles

feature

Agentic AI in IT security: Where expectations meet reality

Agentic AI is already changing how security operations centers function, handling repeatable tasks and freeing analysts for higher-level investigations. But trust, pricing, and oversight remain critical issues.

By Josh Fruhlinger
29 Sep 2025 10 mins
Artificial IntelligenceSecurity
opinion

AI in healthcare: Why CRM alone isn’t enough

CRM helps, but healthcare AI needs context, compliance, collaboration and continuous learning to transform patient care.

By Anup Gupta
26 Sep 2025 8 mins
CRM SystemsElectronic Health RecordsHealthcare Industry
feature

American Express credits AI with improving customer experiences

The credit card company stresses employee buy-in and works to avoid vendor lock-in as it deploys gen AI and machine learning to assist travel counselors.

By Grant Gross
26 Sep 2025 8 mins
Artificial IntelligenceDigital TransformationFinancial Services Industry
news

MuleSoft launches Agent Fabric to tackle agent sprawl and unify enterprise AI workflows

With tools like Agent Registry, Broker, Visualizer, and Governance, MuleSoft aims to centralize control over fragmented agent ecosystems, helping enterprises scale AI securely and efficiently across platforms.

By Anirban Ghoshal
25 Sep 2025 4 mins
Generative AISalesforce.com
brandpostSponsored by Reltio

Agentic AI without context will break your business

Why enterprises need a system of context to keep AI agents from making costly mistakes

30 Sep 2025 5 mins
Artificial Intelligence
opinion

How to build scalable agentic AI applications for enterprises

Agentic AI is changing how work gets done — LLM gateways help enterprises keep it scalable, safe and cost-effective.

By Hari Subramanian
25 Sep 2025 8 mins
Artificial IntelligenceEnterprise ArchitectureGenerative AI
news

Product changes likely as Oracle faces an estimated 10,000 more layoffs by year end

The cuts will likely hit new apps and functionality the hardest, but analysts are divided on how legacy applications will fare.

By Evan Schuman
25 Sep 2025 5 mins
Artificial IntelligenceGenerative AIOracle
opinion

What CIOs need to know about responsible AI and the future of work

AI is reshaping work, and CIOs need to get smart about using it responsibly to build trust, boost strategy, and partner with machines.

By Tabish Ali
24 Sep 2025 5 mins
Artificial IntelligenceGenerative AIIT Strategy
opinion

Why trust, not speed, defines software leadership in the AI era

With AI cranking out code, the real job of software leaders isn’t shipping faster — it’s building trust and resilience that lasts.

By Rahul Chandel
24 Sep 2025 6 mins
Artificial IntelligenceIT LeadershipSoftware Development
feature

Demand for junior developers softens as AI takes over

While coding jobs won’t go away, many IT experts see the job transforming into more of an oversight role.

By Grant Gross
24 Sep 2025 6 mins
Artificial IntelligenceCareersHiring
opinion

How I use AI to boost productivity and revenue

Want more sales, happier employees and fewer headaches? Pairing people with AI is proving to be a winning productivity formula.

By Dr CJ Meadows
23 Sep 2025 9 mins
Artificial IntelligenceGenerative AIStaff Management
opinion

Breaking the scale barrier: Lessons from global growth playbooks

Expanding fast isn’t about fancy tools — it’s about smart foundations, clear rules and people who can actually make it work.

By Tejas Gajjar
22 Sep 2025 7 mins
Artificial IntelligenceIT StrategyStaff Management
opinion

The new org chart: Unlocking value with AI-native roles in the agentic era

Your organizational chart is a blueprint for value creation. But is it built for the age of agentic automation?

By Ritu Jyoti
22 Sep 2025 9 mins
Artificial IntelligenceRolesStaff Management
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Resources

whitepaper

2025 Connectivity Benchmark Report

MuleSoft’s 10th annual report, in collaboration with Vanson Bourne and Deloitte Digital, was produced from interviews with 1,050 IT leaders worldwide.

The post 2025 Connectivity Benchmark Report appeared first on Whitepaper Repository –.

By MuleSoft
17 Sep 2025
Application ManagementArtificial IntelligenceBusiness Operations
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whitepaper

3 predictions for the future of connected AI agents

By MuleSoft
17 Sep 2025
Artificial IntelligenceBusiness OperationsData Management
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whitepaper

Unlocking the future of AI, integration, and automation

By MuleSoft
17 Sep 2025
APIsArtificial IntelligenceBusiness Operations
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Podcasts

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podcastsSponsored by AWS

Art of the possible

Generative AI has the ability to transform business across every industry, increasing productivity and efficiency, improving decision-making, reducing costs and errors, and driving innovation. But that’s easier said than done. Adopting generative AI is hard – or, at least, it can be, filled with pitfalls that can quickly turn this revolutionary tool into a cost and time sink. In this podcast series, we explore how AWS and its partners are unlocking the potential of generative AI to deliver groundbreaking solutions that maximize your data and transform your business. Each month, we’ll meet a new AWS partner and how they enable business transformation through the smart and thoughtful application of generative AI.

3 episodes
Generative AI

Video on demand

video

TruStone tech execs share AI-driven credit union transformation

At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger modernization, mobile innovations, and generative-AI tools enhancing efficiency.

1 Oct 2025 22 mins
CIO Leadership Live
See all videos

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opinion

Why PMO offices fail — and 7 ways to help your PMO succeed

By Perin Wehde
6 mins
IT LeadershipProject Management
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opinion

How strategy and alignment can make or break your product launches

By Alok Bhide
7 mins
IT LeadershipIT StrategyStaff Management
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feature

Spotlight report: Securing the cloud

By CIO staff
1 min
Cloud ComputingCloud SecuritySecurity
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podcast

TruStone tech execs share AI-driven credit union transformation

22 mins
CIO Leadership Live
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podcast

The Tile Shop's CIO Christopher Davis on cloud migration, AI integration

34 mins
CIO Leadership Live
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podcast

Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11

28 mins
CareersGenerative AI
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video

Why AI upskilling fails, and how tech leaders are fixing it | What IT Leaders Want, Ep. 11

28 mins
CareersGenerative AI
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video

IBM, AWS unite to scale trustworthy AI with seamless governance integration

13 mins
Amazon Web ServicesComplianceIBM
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video

CIO Leadership Live ASEAN with McKinsey: Transformative role of AI and GenAI in the insurance sector in Southeast Asia

By Estelle Quek
31 mins
Digital TransformationGenerative AIInsurance Industry
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