Africa

Americas

Asia

Europe

Oceania

Popular Topics

Topics

About

Policies

Our Network

More

IT Operations

IT Operations | News, how-tos, features, reviews, and videos

opinion

When digital literacy fails, IT gets the blame

CIOs need to make technology education and literacy a proactive strategy — because HR and user departments struggle to establish digital literacy and IT’s on the hook for results.

4 Feb 2025 7 mins
Change Management Digital Transformation Employee Experience
how-to

Transform your PMO into a strategic powerhouse

There’s no shortage of opinions about PMOs. Some rave about their effectiveness while others question if they’re a waste of time. The truth is, you can’t know if a PMO can deliver the business outcomes you need until you understand

20 Jan 2025 5 mins
IT Skills IT Strategy Project Management
feature

The importance of the CIO-CCO connection in IT projects

Among relationships established within the board of directors, those in charge of the technological and communication aspects are especially called upon to find the full potential of new digital tools.

15 Jan 2025 6 mins
CIO IT Skills Project Management
feature

ITIL certification guide: Costs, requirements, levels, and paths

ITIL 4 is IT's go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here's everything you need to know about the latest ITIL certifications.

15 Jan 2025 10 mins
CIO Certifications ITIL
brandpost Sponsored byAVEVA

10 AI strategy questions every CIO must answer

By unifying business operations into a single interface, oil and gas companies can improve their efficiency, agility, and reliability, says Rashesh Mody, Senior Vice President, Monitoring and Control Business Unit, at AVEVA.

7 Feb 2022 4 mins
IT Operations
feature

10 AI strategy questions every CIO must answer

Effective AI implementation requires an enterprise-wide, business-centric approach with proper metrics, governance, and guardrails. Here’s how to ensure you’ve covered the key elements for success.

14 Jan 2025 13 mins
Business IT Alignment Change Management IT Strategy
feature

10 top priorities for CIOs in 2025

A new year brings new opportunities and fresh challenges. To better position your business to thrive in 2025, here’s what CIOs should prioritize over the next 12 months.

13 Jan 2025 9 mins
Business IT Alignment Change Management Digital Transformation
opinion

Leading the digital charge: Inspiring innovation and fostering a culture of excellence

Digital transformation promises big rewards, but without bold leadership, collaboration and risk-taking, it could quickly derail. Are you ready to lead the way?

8 Jan 2025 10 mins
Change Management Digital Transformation Staff Management
feature

6 ways you’re failing at change management

Technical transformations are all too often derailed by poor change management strategies. Here’s how organizations unknowingly set themselves up to not succeed.

31 Dec 2024 7 mins
Change Management Digital Transformation IT Strategy
opinion

Change management: Achieve your goals with the right change model

To be successful, change management is a must. Learn more about the methods and models of change management that can significantly increase the success of your transformation projects.

30 Dec 2024 13 mins
Change Management IT Leadership IT Strategy
opinion

6 ways to turn your IT help desk into a strategic asset

The help desk is often seen as IT’s purgatory — for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT ‘dungeon.’

25 Dec 2024 6 mins
IT Leadership IT Strategy Tech Support