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New tiers, Agentforce add-ons, and Slack AI updates mark a shift toward embedded AI across CRM and the collaboration stack.
Employees at many organizations are adding new apps every month, even when more tools can lead to dependency hell and security risks.
Salesforce’s CRMArena-Pro test reveals state-of-the-art models—including GPT-4o—fail to meet critical enterprise needs in CRM, especially around secure, multi-turn processes.
All IT systems have a finite lifespan. Relying on a platform that has moved past its ‘best by’ date can be a business killer.
From emerging technologies to shaping a new corporate culture, CIO's latest summit will provide strategic advice for IT teams as well as personal career development.
The independent support provider Rimini Street is offering an alternative solution to SAP customers who are unwilling to switch.
The update to TranscendAP’s accounts-payable automation platform enables more bi-directional information exchange in real time.
Robotic process automation will evolve as organizations marry agentic AI to the older technology to remake business processes.
Authorities promise fixes amid facial recognition failures, missing fund data, and user backlash.
Among the additions are some improvements to Workday’s Developer Copilot, which can now generate application code snippets, data queries, and functional orchestrations.
A bridge between SAP ECC and S/4HANA, the Compatibility Packs are only licensed until year-end for most users.
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