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Salesforce unveils autonomous agents for sales teams

Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.

Aug 22, 2024 4 mins

CRM Systems Salesforce.com Technology Industry

Torrent Group digitizes internal operations to better face the future

Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company's digital transformation roadmap to stimulate growth and business value.

Aug 21, 2024 5 mins

CIO Digital Transformation Emerging Technology

Thousands of NetSuite stores leak sensitive data due to access control misconfiguration

Customers of Oracle subsidiary NetSuite’s ERP offering may be unaware that their custom record types grant unauthenticated access to sensitive data readily consumable via NetSuite’s APIs.

Aug 15, 2024 1 min

Access Control NetSuite Oracle

SAP partners up to make AI more practical

Many companies find it difficult to incorporate AI into their business processes. To change this, SAP wants to work more closely with the appliedAI initiative.

Aug 15, 2024 5 mins

ERP Systems SAP Technology Industry

SAP patches critical bugs allowing full system compromise

Hear from Solmaz Shahalizadeh, VP & Head of Data Science and Engineering at Shopify, on why a technology platform is the key to fast, resilient retailing, plus three best practices to make data more effective in service of the customer.

Nov 20, 2020

Google Retail Industry Supply Chain Management Software

SAP patches critical bugs allowing full system compromise

Both the vulnerabilities score above 9 on CVSS and can allow access to sensitive data if not patched immediately.

Aug 14, 2024 1 min

Enterprise Applications Vulnerabilities

CRM is dead — and AI can’t come to the rescue fast enough

AI hasn’t changed a CIO fundamental: IT’s job is to deliver business capabilities. Right now, stopping the slow slide into customer alienation should be a top priority.

Aug 13, 2024 6 mins

Artificial Intelligence CRM Systems

Open source software: Ways for CISOs to quell the fear

The use of open source software has been cited in a number of big security vulnerabilities in recent years. But there are ways to minimize that risk and gain the full benefits that open source offers. Find out about the emerging practices that organi

Aug 8, 2024 8 mins

Devops Enterprise Applications SaaS

Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

The CrowdStrike outage laid bare the operational risks inherent in third-party dependencies. Business impact assessments can expose such dependencies — as well as other risks — helping businesses to better protect themselves against unexp

Aug 6, 2024 7 mins

Cloud Computing Infrastructure Management SaaS